When it comes to auto insurance, it’s essential to choose the right provider that offers the coverage you need at an affordable price. One of the most popular insurance companies in the United States is Progressive. In this Progressive Auto Insurance review, we will discuss everything you need to know about the company’s coverage, pricing, and customer service.
About Progressive Auto Insurance
Progressive has been in business for over 80 years and is one of the largest auto insurance providers in the country. The company offers a range of insurance products, including car, motorcycle, RV, and boat insurance. It also provides home and renters insurance, making it a one-stop-shop for all your insurance needs.
Coverage Options
One of the most crucial factors to consider when choosing an insurance provider is the coverage options available. Progressive offers standard coverage options, such as liability, collision, and comprehensive coverage. It also offers additional coverage options, such as roadside assistance, rental car reimbursement, and gap insurance.
Progressive also offers unique coverage options, such as pet injury coverage, which covers veterinary bills if your pet is injured in a car accident, and custom parts and equipment coverage, which covers aftermarket parts and accessories added to your vehicle.
Pricing
The cost of auto insurance varies based on several factors, including your age, driving history, and location. Progressive offers competitive pricing and discounts to help you save on your insurance premiums.
One of the most notable discounts Progressive offers is the Snapshot program. The program uses a device that plugs into your car’s OBD-II port to track your driving habits. If you are a safe driver, you can earn a discount on your insurance premiums.
Customer Service
Customer service is another essential factor to consider when choosing an insurance provider. Progressive has a strong customer service reputation, with 24/7 customer support available via phone, chat, or email.
The company also offers an easy-to-use mobile app that allows you to manage your policy, file a claim, and track the progress of your claim.
Pros and Cons
Like any insurance provider, Progressive has its pros and cons. Here are some of the advantages and disadvantages of choosing Progressive for your auto insurance:
Pros:
- Competitive pricing
- Unique coverage options
- Snapshot program to help you save on premiums
- 24/7 customer support
Cons:
- Some customers have reported long wait times when filing a claim
- Discounts may not be available in all states
- Some customers have reported issues with the mobile app
Conclusion
Overall, Progressive is an excellent choice for auto insurance, offering a range of coverage options at competitive prices. The company’s unique coverage options and the Snapshot program make it stand out from other insurance providers. While some customers have reported issues with customer service and the mobile app, these issues are relatively minor compared to the company’s overall strengths. If you’re in the market for auto insurance, Progressive is definitely worth considering.